Frequently Asked Questions
How can I Pay?
With PayPal. PayPal can take payments from most major debit/credit cards if you don’t have a PayPal account.
What are the requirements to use the plugin?
WordPress 3.0 or greater.
Can I upgrade my license?
Yes of course! If you have already purchased a license you can use that Transaction Id when buying a larger license and you will receive the discount of your original license price.
Support and Licenses?
Every license, with the exception of the Ultimate, is valid for 1 year which entitles you to automatic updates and support. Once your license expires you will have 30 days to renew it at a discounted rate. Of course you can continue to use the plugin once your license expires, but you won’t get any updates, support, or any of our awesome new features.
Do you offer refunds?
Due to the nature of the plugin software it is not possible to “return” the software and ensure that it is no longer used. Therefore, we generally do not provide refunds as a safeguard to prevent unauthorized use of the plugin. This is a similar policy to many other non-activated software products.
Is the plugin compatible with WordPress MultiSite?
What about Tax?
Prices exclude VAT which is not applicable outside the European Union. If your EU company is registered for VAT outside the UK, we will not add VAT.
Can I get the plugin for my WordPress.com site?
No. The WordPress.com hosted platform is closed and you cannot install third party plugins.
Do you have an affiliate program?
Yes we do - find out more.